Gary Henricksen | President, Owner, Consultant
For the last 10 years I’ve been teaching nonprofits how to raise money through direct mail and email. As board chair for the Keene, NH YMCA I lead a $10 million campaign to build a new Y. I’m the Treasurer and Conference Co-Chair for AFP-NNE and I’ve served as Vice Chair of the Grace Cottage Hospital Foundation, and help Land for Good as a member of their Board of advisors. I started my career as an engineer in Silicon Valley and then spent 25 years marketing technology companies. I love working with fundraisers and speaking at conferences on fundraising. LinkedIn.
Sarah Gnerre | VP of Philanthropy, Fundraising Performance Consultant
Throughout my career, I have had the privilege of leading outstanding teams focused on changing lives for the better. Most recently I served as vice president of development at Anna Jaques Hospital, completing a $6.5 million capital campaign and winning major grants from the Cummings Foundation, the Tower Foundation and the Massachusetts Department of Health and Human Services. I personally solicited donors nationally and managed major gifts programs at Bentley University and the University of New Hampshire. I served as director of development at The Music Hall (Portsmouth), New Hampshire Symphony and New Hampshire SPCA. My volunteer board service includes USA Yoga Federation, Association of Fundraising Professionals Northern New England, Arts in Reach, Pontine Movement Theatre, and John Greenleaf Whittier Home Association, among others.
Darin Shaw | Development Copywriter
There is no feeling like connecting donors to causes they are passionate about. I joined Five Maples to help fundraisers raise money to support important missions and accomplish vital work. I’m an ordained minister with an M.Div. and I served 21 years in pastoral ministry before trading pulpit for pen.
Carol Martin | Operations Manager
As Operations Manager, I oversee several departments: data, lettershop, fulfillment and warehousing and logistics. Five Maples lets me combine my operations experience from both large (think aerospace industry large) and small businesses, challenging me with troubleshooting and problem solving alongside some great people. I recently renovated a turn-of-the-century home in Brattleboro, and have moved on to finishing my “new” Vermont house. LinkedIn.
Jillian Hobday | Director of Creative & Client Services
I am a Creative Director, designer, copy editor, marketer, and I manage the Five Maples project management team. As the marketing manager for The Salvation Army of Augusta (Georgia, that is) and several for-profit companies, I integrate graphic design, brand management, strategic planning, public relations, and social marketing. After getting my journalism degree, I started my career as a reporter and graphic designer. LinkedIn.
Dawn Brennan | Client Project Manager
Having been with Five Maples since 2013 assisting clients with organizing their appeals, I specialize in complex mail merges and segmentation—go ahead, challenge me! Reminiscent of my 10+ years of customer service, my favorite part of my job is the relationships I build with my clients while helping them. I recently relocated to Connecticut from Vermont, so I spend my free time exploring fun things to do with my family in our new state—except skiing or snowboarding. I’m one of the few life-long New Englanders who has never tried. LinkedIn.
Elyse Carter | Client Project Manager, Content Creator
Working at Five Maples lets me combine my 18+ years of experience in customer service with learning more about all the amazing organizations in my community. Writing has always been a passion of mine—I actually looked forward to the analytical writing that was required of me to attain my Bachelor’s degree in history. I love transferring and adjusting my writing skills to produce a variety of marketing content for Five Maples, and fundraising letters, emails, and other projects for clients. I am recently certified in the Strategy of Content Marketing through UCDavis. Outside of work, I always enjoy a book on the Civil War, some muddy four-wheeling in my off-road vehicle, and fighting the battle to end orca and cetacean captivity at marine parks.
Theresa Glabach | Client Project Manager
Being a Project Manager at Five Maples is ideal for me because I am able to combine my love of analytics, statistics, and computer science with my love of relationship building and problem solving. With experience in sales support and billing, I can balance the details of any project with excellent customer service to help nonprofit organizations raise more money. You could say I’ve been working since I was a baby—I was in my family’s sugarhouse the day after being born!
Kayla Hornbrook | Client Project Manager
I joined Five Maples in 2016, bringing a background in scheduling, planning, training, and bookkeeping. Since then I’ve become a Certified Direct Mail Professional, making me better able to assist nonprofits in improving the lives in their communities. I spend my free time with my son, Niko, and am also an avid social justice and humanitarian advocate. I also learned how to indoor rock climb, and after a slow first descent, I’ve conquered my fear of heights. LinkedIn.
Ginny Ricker | Accounts Payable & Receivable, Client Project Manager
After many years of working for commercial printers, I transitioned to Five Maples where I assist clients with their mailing projects as well as handle accounts payable and receivables. I have gotten to know some really great people and no day is ever exactly the same. When I’m not performing my duties as Treasurer of a small nonprofit, I’m reading mysteries, “gardening” (more like digging in the dirt and hoping the plants grow), and monitoring my cat’s Facebook page.
Cody Brown | Data Processor Supervisor
At Five Maples, I juggle coordinating IT efforts, managing the Data Processing team, as well as maintaining our website. I love the challenge of making our variable data printing as unique as possible through working with the data and solving programming problems. Outside of work, I am hiking, shooting, or saving the world (from my Xbox). You can find me at a heavy metal show by following my laugh—it earned me the “Best Laugh” superlative in high school. LinkedIn.
Kendra Kilian | Data Processor
At Five Maples, I help to prepare clients’ mailing data for shipping. With my degree in Computer Information Systems from Bellevue University, working with computers and data is right up my alley. I’ll never get bored with the seasons up here, because the scenery is ever changing. I’ll also never get bored with the 1986 film Labyrinth—I’ve seen it more times than I can count and have an autographed photo from the film signed by David Bowie.
Mike Logerfo | Data Processor/Graphic Designer
Handling data and design work gives me the unique opportunity to be hands on with a project from concept to actual physical piece. I strive to create eye-catching pieces that help engage with donors and tackle data problems to produce the best results. There is a certain joy holding the final printed piece and knowing it will help nonprofits and companies grow. Also look for me at karaoke night—I can do a mean cover of the Bee Gees’ “Staying Alive.”
Doug Wilcox | Data Processor
I’m a proud member of the Five Maples Data Processing team—I’ve found a place where my love of data, analytics, and all things tech is used every day. In the past, I’ve contributed statistical analysis to a hobbyist sports blog and podcast. Professional sports are my passion. How many people can say they’ve caught a home run ball hit by Red Sox legend David Ortiz at Fenway?
Michael Parker | Printshop & Digital Prepress
I bring over 35 years of experience in the offset and digital printing business, with 22 years at the same company in the Boston area. Five Maples provides me with a variety of work, and it’s always a welcome challenge when a new project comes across my desk. I love all the New England seasons (even winter)—as a native, you don’t really have a choice! I stay active since serving in the Army National Guard from 1979-1990, mountain biking and hiking, playing in a horseshoe league in the summer and a few winter bowling leagues. LinkedIn.
Michele Tracy | Production Manager
My long history of experience in the production of mailings goes back to 1988 with Five Maples. As Production Manager, I am responsible for our flexible crew of full and part time employees, shop scheduling and production quality. I’m still expanding my knowledge every day, and have passed the Postal 473 exam to become more familiar with postal rules and regulations. My longevity comes with the “said-with-love” nickname my coworkers have given me – The Cryptkeeper.
James Chase | Warehouse & Logistics Manager
At Five Maples, I maintain a large quantity of inventory and oversee the shipment of every mailing that comes through our building. I’m comfortable with the U.S. Post Office and postal regulations, having previously been the mailroom foreman at the Keene Sentinel newspaper. It’s great meeting a variety of people through the various trucking companies that come through. If you come through, strike up a conversation with me about classic cars, what it’s like to have 6 ferrets, or playing Barbies (thanks to my daughter!).